Reference

rama89 Privacy Policy and your account data

This Privacy Policy tells you what we collect when you open an account, send a payment check, or ask for help from our profile page.

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HELP PATHS

Where to send Privacy Policy requests

Fast policy help starts from the same account path you used to register. If a payment status, phone check, or data request is pending, open the cashier or profile screen, attach the reference number, and tell us which wallet or bank rail you used. That lets us match the case faster and keep the reply tied to the right record instead of asking you to repeat the same details.

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Payment status check

Send the receipt, the exact DANA, OVO, GoPay, QRIS, virtual account, or bank transfer reference, and the time you submitted it. We use that to match the record and tell you whether the request is pending or closed.

Login and phone match

If phone verification blocks access, open the login path again and confirm the registered number on file. We check the same number before we adjust any account record or answer a privacy request.

Policy request

For a copy, correction, or deletion request, use the profile page and include the registered phone plus any cashier reference. We answer after we can tie the request to your account.

DATA HANDLING

How we handle cookies and records

This page is written so you can trace what happens to your data without hunting through extra pages.

Data we keep

We keep the phone number, basic profile fields, login time, device type, and the reference tied to your cashier action. That lets us answer privacy requests without asking you to repeat the same account details.

Cookies on your browser

Browser cookies on Chrome or Safari help the site remember your session, language choice, and the last account screen you opened, so you do not need to reset each time.

Payment records

When you use DANA, OVO, GoPay, QRIS, a virtual account, or bank transfer, we retain the reference and receipt details only to match the transaction, answer status questions, and settle record errors.

Account security

If you switch devices or request a sensitive change, we may ask for the registered phone number again. That check helps us stop mistakes from the wrong account holder.

Retention window

We keep records only for the period needed for support, dispute handling, tax, or legal duties, and we reduce them sooner when local law allows shorter storage.

How to request changes

Send requests from the profile page with your registered phone and any payment reference. We can correct or remove eligible data where local law permits, and we will tell you what we can complete.

Privacy Policy questions from your account

If you want a quick read before opening an account, these answers cover what we collect, how long we keep it, and where to send correction requests. The same policy applies when you register with a phone number, a bank transfer slip, or DANA, OVO, GoPay and QRIS references, and any access question depends on local law.

It covers the account details we store, the payment references we receive, browser cookies, and the steps we take when you ask for a copy or correction. It is written for the same account flow you use on mobile or desktop.

We keep the reference and receipt details needed to match the transaction to your account. We do not ask for more than we need, and we use those records only for support, reconciliation, or legal duties where local law permits.

We keep data only for as long as it is needed for account support, dispute handling, tax, or legal duties. When a record no longer serves that purpose, we reduce or remove it according to our retention rules.

Yes. Send the request from your profile page, include the registered phone number, and attach any payment reference that helps us find the record. We can correct eligible details, and some requests depend on local law.

Yes. On Chrome and Safari, cookies help keep your session active, remember the last screen you opened, and reduce repeated login steps. They do not replace your account record or the verification we use for sensitive changes.

Use the profile or cashier path inside your account, then attach the request with the registered phone, wallet name, or bank transfer slip. That gives us the context needed to answer without extra back and forth.

Yes. When access or eligibility is discussed, it depends on local law. We only show the actions we can support in your account flow, and we explain any limitation in plain language.

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